Refund Policy

Please read this policy carefully before making a purchase. By completing a transaction, you agree to these terms.

General Returns (Change of Mind)

We currently operate a Final Sale policy for non-faulty items.

  • NO REFUNDS/EXCHANGES: We do not offer refunds, exchanges, or returns for products if you simply change your mind or if the item is no longer wanted. All sales are final.

  • We strongly recommend reviewing product details and sizing information carefully before placing your order.

 Faulty or Defective Products

We are committed to providing high-quality products. If you receive an item that is faulty or defective, we will happily provide a solution.

  • Refund or Replacement: If your product is verified as faulty or defective, you have the option to receive a full refund to your original payment method, or a replacement product at no additional cost.

 How to Report a Faulty Product

If you believe your product is faulty or defective, you must contact our Customer Service team within 30 DAYS of receiving your order.

You will need to provide the following information:

  • Your Order Number

  • Photos or a clear description of the fault

  • Date of purchase

Once we verify the fault, we will process your requested refund or ship your replacement item.

Important Note: This policy covers products that are genuinely faulty or defective. The product must be returned in its original packaging (or equivalent secure packaging) and must not show signs of damage resulting from customer misuse, wear and tear, or accidental breakage. Refunds will not be issued for non-defective items.

 

THANK YOU.